Terms and Conditions - Lawn Mowing Catford

Welcome to our Lawn Mowing services in Catford. By engaging with our services, you agree to the following Terms and Conditions. Please read them carefully.

1. Definitions

Service Provider: The company offering lawn mowing services in Catford.
Client: The individual or entity requesting lawn mowing services.
Agreement: The contractual relationship established between the Service Provider and the Client.

2. Services Offered

We offer a comprehensive range of lawn mowing services tailored to meet the specific needs of our clients in Catford. Our services include:

Lawn mowing on a scheduled basis (weekly, bi-weekly, monthly).
Edging and trimming around garden beds, paths, and driveways.
Leaf removal and garden debris clearance.
Optional fertilizing and weed control services.

Additional services may be provided upon request and may incur extra charges.

3. Payment Terms

Payment for services is due as outlined below:

Pricing: Our pricing is competitive and based on the size of the lawn, frequency of service, and any additional services requested.
Payment Methods: We accept cash, bank transfers, and major credit/debit cards.
Due Dates: Payments are due within 14 days of the invoice date unless otherwise agreed upon in writing.
Late Payments: A late fee of 5% may be applied to overdue invoices.

4. Cancellation and Rescheduling Policy

We understand that circumstances may change. Our policy includes:

Cancellations: Clients may cancel a scheduled service up to 48 hours in advance without penalty.
Rescheduling: Services can be rescheduled with at least 24 hours' notice.
Failure to Provide Notice: Cancellations or rescheduling requests made less than 24 hours before the scheduled service may incur a fee equivalent to one service session.

5. Liability Limitations

Our Service Provider is committed to delivering quality services. However, certain limitations apply:

Property Damage: We take utmost care to prevent any damage to your property. In the unlikely event of damage, we will address and rectify the issue promptly.
Personal Injury: The Service Provider is not liable for any personal injuries sustained during service unless caused by negligence.
Force Majeure: We are not responsible for delays or inability to perform services due to unforeseen circumstances like extreme weather conditions.

6. Customer Responsibilities

For us to provide the best service, clients agree to:

Ensure clear access to the lawn and surrounding areas.
Remove any obstacles or hazards that may impede the service being performed.
Inform us of any specific areas requiring special attention or care.

7. Dispute Resolution

In the event of any disputes arising from our services:

Clients should contact our customer service to discuss and attempt to resolve the issue amicably.
If a resolution cannot be reached, disputes will be handled in accordance with the laws governing this Agreement.

8. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Kent, with exclusive jurisdiction over any disputes.

9. Amendments

We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

10. Termination

Either party may terminate the Agreement under the following conditions:

Mutual Agreement: Both parties agree to terminate the contract.
Breach of Terms: Failure to adhere to any part of these Terms and Conditions may result in termination.
Service Discontinuation: We reserve the right to discontinue services for reasons including, but not limited to, non-payment or inappropriate behavior.

Upon termination, any outstanding payments must be settled within 14 days.

11. Confidentiality

We respect the privacy of our clients. Any personal information provided will be kept confidential and used solely for the purpose of delivering our services.

12. Intellectual Property

All materials, including logos and service descriptions, provided by the Service Provider are the intellectual property of the company and may not be used without explicit permission.

13. Indemnification

Clients agree to indemnify and hold harmless the Service Provider against any claims, damages, or expenses arising from the use of our services, except in cases of gross negligence or intentional misconduct by the Service Provider.

14. Acceptance of Terms

By engaging our lawn mowing services in Catford, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Contact Us

If you have any questions or require further clarification regarding these Terms and Conditions, please reach out to our customer support team.